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Plans & payments

Plans and subscriptions

A 7-day free trial at sign-up, then a paid plan: what the limits mean, how to pay with Payme or Click, and what happens when a subscription ends.

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What a plan includes

Current plans and prices are shown on the home page and in your account under Subscriptions → Upgrade Plan. Plans are paid monthly or yearly (the yearly option is cheaper per month); prices are in Uzbek soums (UZS). Each plan card lists its limits and features:

On the plan cardWhat it means
StorageTotal size of all your files, in MB or GB. Files in the Trash count too.
DocumentsHow many text documents you can have at once.
SpreadsheetsHow many spreadsheets you can have at once.
Office add-ins: keys, devicesHow many API keys for the Office add-ins (Word, Excel, PowerPoint) you can create, and on how many computers each key works. The three apps on one computer count as one device.
Autosave, PDF export, opening files…Features included in the plan. A feature that isn't listed on the card isn't included.

The 7-day free trial

Every new account automatically gets the Free plan — a 7-day trial. No bank card is needed and nothing is charged afterwards. With the default settings it includes:

Storage
100 MB
Files
5 documents and 5 spreadsheets
Office add-ins
1 key for 1 computer
Autosave
Included
PDF export
Not included by default — see the plan card
Duration
7 days from sign-up, once per account

Buy a subscription

  1. Choose a plan

    Open Subscriptions in the left menu and click Upgrade Plan (or go to the prices on the home page). Switch between Monthly and Yearly and click Subscribe on the plan you want.

  2. Check the order

    The Subscription checkout page shows the plan, the period, the price and the date the subscription will end.

  3. Choose Payme or Click

    Select the payment method and click Proceed to payment. You are redirected to the payment system's page.

  4. Pay

    Enter your card details on the Payme or Click page and confirm. When the payment system confirms the payment, the subscription becomes active and the new limits apply.

If you closed the payment page before paying, the subscription stays Pending. Open Subscriptions and click Continue to pay in the payment history.

Payment methods

You pay with Payme or Click, using any card they accept. Card details are entered only on the payment system's own page.

UzOffice never sees or stores your card number. There is no automatic renewal: no money is taken without you confirming a payment.

Your subscription page

Subscriptions in the left menu shows:

  • Current usage — storage, documents and spreadsheets used out of your plan's limits;
  • Payment history — every subscription with its amount, end date and status (Active, Pending, Expired…);
  • a reminder when the end date is approaching.

The Storage indicator at the bottom of the left menu shows the same storage usage at a glance.

When a subscription ends

Subscriptions don't renew automatically. When the period ends:

  • the status changes to Expired;
  • you can't create new documents or spreadsheets;
  • your files are not deleted — you can still open them and download them;
  • Office add-in keys (Word, Excel, PowerPoint) stop working on the subscription's end date.

To continue, choose a plan and pay again. Once the new subscription is active, you can create files again, and the Office add-ins work again after they re-check the licence.

Refunds

Refunds are reviewed individually — for example, after a technical failure or an erroneous or duplicate payment. Write to support within 14 days of the payment and include the payment date and amount. The rules are in the Terms of use.

Frequently asked questions

Will I be charged automatically?

No. We don't store your card and there is no automatic renewal. Each period is paid manually.

What happens to my files if I don't renew?

They stay. You can open and download them; creating new files needs an active subscription.

I paid, but the subscription isn't active.

Activation happens as soon as Payme or Click confirms the payment — usually within a minute. Refresh the Subscriptions page. If it still shows Pending, contact support with the payment date and amount.

I reached the document limit. What can I do?

Delete files you no longer need (files in the Trash don't count towards the document and spreadsheet limits) or choose a plan with higher limits.

Payment questions

Write to us on Telegram @uzoffice_supportbot, by email at info@uzoffice.uz, or use the contact page.

Still have a question?

Our support team answers in Uzbek, Russian and English — usually during the same working day.