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The most common questions are covered step by step in the Help center.
ActivationCreate an API key on the website and activate it once — in Word, Excel or PowerPoint; the other two apps follow automatically. Manage the computers on each key, renew after expiry and activate offline.
TroubleshootingFixes for common problems in Word, Excel and PowerPoint: a missing tab or buttons, activation errors, an app disabling the add-in, conversion, undo and spelling questions, updates and support.
SubscriptionsA 7-day free trial at sign-up, then a paid plan: what the limits mean, how to pay with Payme or Click, and what happens when a subscription ends.
AccountSign up with email, Google or Telegram, sign in, recover or change your password, update your profile and email, review the activity log and keep your account safe.
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- For the add-ins, say which app you use (Word, Excel or PowerPoint) and include the add-in and Office versions.
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